Return & Refund Policy

In the rare instance that any merchandise you’ve purchased from us arrives in poor condition, is damaged, defective, or differs from what you expected, including size mismatches, you may request a return. The product must be unused, in the same condition as you received it, and in its original packaging with tags intact. Returns for exchange will be accepted within 14 days from the delivery date.

Once we receive the returned item, our customer care team at Aishwarrya will assess the request, and if applicable, an exchange will be processed according to the circumstances.

Domestic Returns:

If you are returning an item, please circle the products you wish to return on the invoice, noting the quantity and reason for return. Securely pack the items, preferably in their original packaging, and include the completed invoice. Then, send the parcel back to us via courier.

International Returns:

We do not offer exchanges for orders shipped internationally. If your international order arrives damaged, defective, or not as expected, please contact us within 48 hours at radharanii5666@gmail.com

Refunds for international orders will include duties, taxes, and tariffs, but unfortunately, shipping charges—both domestic and international—are non-refundable.

Return Conditions:

We do not accept returns if the product is sent back more than 14 days after receipt. If you wish to return an item, please contact us as soon as possible and ensure the return is dispatched only after receiving a "Return Accepted" confirmation email.

Refunds:

Refunds are issued solely for items purchased at full price. Products bought on sale or with discounts are not eligible for a refund, but they may be exchanged for a different size or style or converted into online reward points.

In certain situations, refunds may be granted regardless of any discounts when:

• The order is canceled before dispatch due to item unavailability.
• The product is returned due to a quality defect or damage during shipping.

Refunds will be processed to the original payment method within 7 working days. For Cash on Delivery (COD) orders, please provide your account details for the refund process.

Online Credit Coupon:

You may receive an online credit coupon in lieu of a returned or exchanged item. The coupon is valid for 90 days on a single purchase and can be applied during checkout. The coupon is valid only for a cart value equal to or greater than the coupon value. If the cart value exceeds the coupon amount, the difference will be your responsibility. Please note that no refunds are processed in-store.

We’ve made every effort to ensure the accuracy of our product images and colors, but variations in display may occur across different devices.

Liability:

Aishwarrya is not responsible for any losses or damages resulting from the failure to authorize any transaction due to exceeding the cardholder's preset limits, as agreed with our acquiring bank.

We are not liable for items lost in transit. Customers should retain receipts and tracking numbers for returns or exchanges.

Return Abuse:

Customers who misuse our return and exchange policies may be restricted from making future purchases.

Altered Garments:

Products that have been altered cannot be returned or exchanged.